Network Engineer - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the role

Reporting to the Team Lead – Network Core, you will provide technical experience across complex and business-enabling initiatives and offer ongoing operational and project support across a large and complex network environment.

As a Network Engineer, you will offer operational and project support across Coles’ large and mission-critical network. Joining a team of seasoned and highly experienced engineers, you will provide support through the lifecycle of large enterprise networks by working on business-critical issues across our distribution centres, data centres, offices, distribution centre and retail locations.

Responsibilities will include:

• Support the Coles network environment
• Fail Fix Support of network routing, switching, load balancing, Wireless and Voice
• Administer DHCP, DNS, Network Device Inventory
• Configuration and implementation of network devices/services
• Engage effectively with Carrier & Vendor technicians
• Adhere to Coles Change and Security policies
• On-call Rostered Support
• Out of hours change control and incident

About you and your skills

To be successful, you’ll have:

• In-depth knowledge of Cisco network technologies such as routing and switching - essential
• Commercial expertise working across a large corporate network environment working on new projects and offering Level 3 support across Cisco
• A drive to learn and develop new skills across other network related services and solutions
• Experience in supporting management, stakeholders, and vendors across functional and technical issues
• Cisco CCNP or similar work experience
• Cisco technologies; SDWAN, SD-Access, Data Centre Switching, ACI , WAN, LAN, WIFI, Voice
• Knowledge of Application Delivery Control – Application Load balancing
• Practical experience of DNS and DHCP technology changes
• Demonstrable technical end user service restoration skills
• The self-motivation, reliability, and proven ability to work as part of a technical team
• Adhering to high level Security principles
• NETOPS would be advantages with associated programming skills
• Knowledge of Network Support tools; packet tracing, network monitoring tools

#LI-DIG3

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 160271

Employment Type: Full time