Marketing Planner - Hawthorn East
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
About the team
As one of the biggest brands in Australia, we connect with millions of Australians each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.
About the role
This role owns the planning and delivery of customer lifecycle marketing communications for Coles supermarkets, bringing campaigns and customer moments to life across email, app push, SMS and targeted digital channels.
You’ll coordinate multiple campaigns at pace, working with a broad group of internal teams and external partners to ensure activity is delivered accurately, on time and in line with customer and commercial objectives.
It’s a hands-on, fast-moving role suited to someone who thrives under pressure, takes real ownership of delivery end to end, and can confidently juggle multiple stakeholders while keeping customer experience front of mind.
Applications close on the 20th of February.
You’ll also
• Own end-to-end execution across email, push notifications, SMS and targeted digital activity
• Manage multiple campaigns simultaneously in a fast-paced, deadline-driven environment
• Partner closely with creative, analytics, legal and marketing teams to ensure smooth delivery and compliance
• Track performance and work with insights teams to optimise campaigns and outcomes
• Build strong relationships with internal stakeholders and external agencies to drive results.
About you & your skills
• 2+ years’ experience in lifecycle, CRM or direct marketing environments (email, push, SMS or similar)
• Proven ability to work under pressure while managing competing priorities and tight deadlines
• Strong ownership mindset with hands-on delivery focus from planning through to execution
• Customer-led thinker with understanding of journeys, segmentation and lifecycle principles
• Comfortable working cross-functionally with multiple stakeholders in complex environments
• Highly organised with strong communication skills and attention to detail.
#LI-MAR
What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 178720
Employment Type: Full time