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Marketing & Commercial Lead

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

 

About the team

 

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the role 

 

Ready to take the reins on one of the most exciting growth opportunities in online food? As our Marketing & Commercial Lead, you’ll own the strategy and execution that powers QuiteLike meal kits and ready-to-heat products, plus supporting the Coles Commercial team with how we grow our Coles Online convenience meal propositions. From brand and performance marketing to pricing, trading, loyalty, and digital product experience, you’ll make sure every customer interaction drives growth and delivers value. 

 

 

This role reports to the Head of QuiteLike and is based in Melbourne. You’ll work across marketing, product, culinary, supply chain, and customer teams, as well as external partners like Meta, Google, and creative agencies. Every day is about unlocking synergies, optimising spend, and creating experiences that keep customers coming back for more. 

 

 

About you and your skills 

 

 

You’re a commercial leader who thrives on driving growth and shaping strategy. You know how to balance creativity with data, and you’re as comfortable negotiating with platform partners as you are leading cross-functional squads. You’re passionate about customer experience and have a proven track record in eCommerce or subscription businesses. 

 

 

You’ll also bring: 

  • 10+ years’ experience in commercial leadership roles, including P&L ownership. 

  • Expertise in performance and brand marketing, with a focus on CAC, LTV, and ROAS. 

  • Proven success in digital product and CX roadmaps that improve conversion and retention. 

  • Hands-on experience with pricing, promotions, and trading strategy. 

  • Strong skills in loyalty, referral, and CRM lifecycle programs. 

  • Advanced budget management and forecasting capabilities. 

  • Exceptional stakeholder engagement and negotiation skills. 

 

 

If you’re ready to lead the commercial engine behind Australia’s next big food experience, we’d love to hear from you. 

What’s in it for you?

 

  • Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
  • Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
  • Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
  • Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

 

About the recruitment process

 

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

 

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

 

Job ID: 176849

 

Employment Type: Full time

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