Learning Design Innovation Lead - Hawthorn East

A new role = A new way to win together

You belong at Coles Group where we look ahead, have a plan, and are up for the challenge. We learn and grow by taking career-defining opportunities and this one may just be your next.

About the team

People and Culture are dedicated to fostering  an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.

At Coles, we’re on a journey to transform how our team members learn and grow. Our Learning team is evolving from offering a wide range of excellent but sometimes disconnected programs, to delivering clear, consistent, and cohesive learning experiences across all brands. As we enter our second century, this role is pivotal in shaping our learning strategy and building the capabilities we need for today and tomorrow.

About the Role.

As the Learning Design Innovation Lead, you’ll play a strategic and hands-on leadership role in designing, developing, and delivering impactful learning solutions. You’ll lead a high-performing team and collaborate across disciplines to ensure our learning programs are aligned with business goals and future capability needs. This role is ideal for someone who thrives on innovation, stakeholder engagement, and driving excellence in learning design.

About Your Skills.

To succeed in this role, you’ll bring:

• Over 5 years of experience in Learning, Organisational Development, or Project Management.
• Proven expertise in end-to-end learning design across diverse projects and methodologies.
• Strong capability in designing both digital and face-to-face learning assets.
• Experience working within dynamic resourcing models is highly regarded.
• A passion for innovation and continuous improvement in learning practices.

Qualifications.

You’ll have one or more of the following:

• Graduate or Post-Graduate qualifications in Business, Human Resources, Adult Education, or Psychology.
• Certificate IV in Training and Assessment (highly regarded).
• Equivalent workplace experience with demonstrated professional development (including short courses and certifications).

Key Responsibilities.

• Partner with Capability Managers and Learning Partners to interpret briefs and guide design direction.
• Execute the Annual Learning Cycle and New Initiative Prioritisation and resource allocation.
• Execute annual learning plans in alignment with Capability Leadership.
• Ensure timely and high-quality delivery of learning assets at each project stage.
• Research and apply external best practices in learning design and delivery.
• Stay current with learning innovations and trends.
• Co-design innovative learning formats for organisational use.
• Contribute to process mapping and template development for the 5Ds framework.
• Define and uphold quality standards across all stages of the 5Ds.
• Embed project planning, stage gate approvals, and pitch panel processes.
• Maintain and update the Work Effort Estimator tool.
• Design reporting frameworks to support decision-making on resourcing and prioritisation.
• Oversee vendor management, including sourcing, performance evaluation, and feedback.
• Drive efficiency and effectiveness across the Design team through reporting and evaluation.
• Implement learner assessment and evaluation frameworks.
• Standardise and promote PIR templates across the team.
• Manage program budgets for the Design team.
• Coach and develop team members, fostering innovation and growth.
• Build succession plans and support career development within the team.
• Conduct regular 1:1s and ensure action on feedback (e.g., MySay survey).
• Ensure every team member has a development plan and is actively progressing.
• Uphold compliance with Coles values, policies, procedures, and relevant laws and regulations.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 167837

Employment Type: Full time

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