Last Mile Specialist - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

Location: Melbourne
Work Type: Full-time/permanent

About the role

Reporting to the National Operations Development Manager, you will be responsible for representation and integration of the eCommerce network and last mile operations into broader Coles’ transformational programs of work and leading and contributing towards the development of decision-making outputs. Supporting home delivery network transition activities from in-store fulfilment to centralised fulfilment

What you’ll be doing

• Support home delivery network transition activities from in-store fulfilment to centralised fulfilment
• Work on developing network roadmaps and business cases
• Develop scenario modelling for different network solutions, transition planning, delivery catchment analysis
• Work on rollout schedules, operational safety reviews, capacity gap analysis
• Improve and add to team best practices and processes
• Be responsible for the results of their team
• Communicate to stakeholders on progress of initiatives

What You’ll Bring

• 3+ years’ experience within last mile planning function
• Detailed knowledge of last mile and operational execution activities
• Experience using complex route optimisation tools
• Experience translating large and complex data dets into meaningful insights and actions
• Strong commercial acumen and understanding of key cost lines for last mile and how to influence them
• A consistent history of delivering measurable results for both customer and the business
• Experience in large, complex organisations
• Experience working with large retail or strategy functions preferred
• Experience working in fast paced environments and comfortable with change

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174382

Employment Type: Full time

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