We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the role
 
We are looking for an Iteration Manager to facilitate continuous delivery of payment solutions to our merchants utilising our API Gateway platform. 

This role will be responsible for facilitating the team with all Agile ceremonies (e.g. stand-up, planning/grooming, retrospectives) and offer coaching on Scrum/Agile Principles as well as working closely with our key external delivery partners. 

Furthermore, you will be an escalation point and assist the team to identify internal or external hurdles and potential opportunities for continuous improvement.

You have exceptional stakeholder and vendor management skills, and have previous experience building and implementing stakeholder management strategies and balancing execution efficiency with risk mitigation. You have the ability to make effective decisions in complex situations and understand when escalation and syndication is needed. 

Vendor and partner management experience is also required to manage relationships within and outside the business, including vendors, customers and colleagues. You will work with our partners to understand their constraints and incentives, and ensure collaborations are mutually beneficial

Previous experience with payment gateways, is a core requirement for this role.
 
Key responsibilities:
 
•    Lead delivery backlog and cross team delivery
•    Coach delivery squads through the delivery pipeline in line with Coles technology program of works
•    Help the team to make their work transparent. Including conversations with stakeholders as changes and issues arise, iteration reporting and showcases to stakeholders.
•    Facilitate the planning and execution of iterations, ensuring that the squad is delivering value in a timely manner Backlog grooming and feature elaboration.
•    Act as a liaison between the squad and other teams or departments, ensuring effective communication and collaboration.
•    Engage stakeholders and conducting or participating in workshops to facilitate information capture for development systems on production environment.
•    Support the squad in resolving any technical or functional challenges.
•    Be key point of escalation for risk resolution.
•    Assist in steering committee preparation, including presenting to senior stakeholders and ensure appropriate reporting, governance and control functions are implemented.  
•    Lead our Agile Culture:  Coach teams in the mind-shift towards working in an Agile manner, ensure alignment against Agile best practice whilst driving business outcomes, contribute to our Continuous Delivery culture.
 
 
About you and your skills

•    5+ years’ experience strategizing and maintaining large programs of work 
•    4 years’ experience as an Iteration Manager or similar in agile environments 
•    In-depth practical and demonstrable experience working in an Iteration Manager role in an Agile environment. 
•    Strong understanding of Agile principles and purpose 
•    Self-motivation, mentoring and leadership skills
•    Minimum Bachelor’s degree or equivalent 
•    Market knowledge and experience in the delivery and management of retail and technology solutions 
•    Excellent skills in leading a team including coaching, having difficult conversations, and providing feedback. 
•    Comfortable resolving conflict and able to facilitate discussion on alternatives and different approaches. 
•    Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. 
•    Analytical mindset, with the ability to identify and solve problems in a proactive and efficient manner. 
•    Understanding of team capability and capacity and effective prioritisation for managing delivery of customer demand 
•    Professional Scrum Master accreditations highly desirable
 

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 157092

Employment Type: Full time

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