Group Product Manager - Martech - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

We are looking for a dynamic Group Product Manager – Martech to lead the evolution of our marketing technology capabilities. This newly created leadership role will be responsible for developing and executing the Martech product strategy and transformation roadmap, enabling personalised, data-driven marketing and seamless customer experiences across all channels.

As the Group Product Manager, you will partner closely with Customer and Technology leadership to ensure Martech investments align with business priorities, customer insights, and future growth strategies. You will define and communicate the long-term vision for Martech capability evolution, ensuring alignment with enterprise architecture and data strategies.

Key Responsibilities

• Develop and execute the Martech product strategy and transformation roadmap.
• Partner with Customer and Technology leadership to align investments with business priorities and customer insights.
• Define and communicate the long-term vision for Martech capability evolution.
• Build a deep understanding of marketing and customer lifecycle needs to inform platform design and prioritisation.
• Manage interdependencies between Martech, digital experience, and data products to deliver cohesive customer journeys.
• Ensure delivery of scalable, secure, and performant Martech products that empower teams to deliver measurable commercial and engagement outcomes.
• Manage and prioritise backlog to deliver quarterly objectives and key commercial outcomes.
• Be accountable for the results (customer/business outcomes) of squads.
• Drive end-to-end execution of initiatives, from discovery to delivery.
• Lead and mentor one or more Product Managers and their squads, fostering a culture of innovation and continuous improvement.

About You

• 8+ years in product management or digital transformation, with proven experience leading Martech or customer data platform initiatives in large-scale retail or enterprise environments.
• Track record of delivering major Martech transformations.
• Experience collaborating with Marketing and Technology teams to deliver integrated, customer-centric capabilities.
• Experience leading multiple product teams and mentoring Product Managers in a scaled agile or matrix environment.
• Strong strategic thinking — able to develop transformation roadmaps, define success metrics, and influence senior stakeholders.
• Demonstrated knowledge of the product lifecycle, experience building and shipping consumer product experiences.
• Understanding of the broader digital ecosystem including software development lifecycle, development methodologies (including agile), user experience design, usability and accessibility, online content strategy, etc
• Highly collaborative, able to engage and collaborate with a diverse range of stakeholders.
• Skilled in translating business process and customer insights into product concepts and solutions.
• Exceptional people management, collaboration and communication skills. 

Applications close Midnight, 17th December 2025

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 173530

Employment Type: Full time

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