Group Product Manager - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

We’re looking for a Group Product Manager to join the Omnichannel Experience team at Coles, part of Coles Digital. Reporting to the Head of Omnichannel Experience, this role offers the opportunity to drive in-store digitisation and introduce innovative digital solutions that enhance both customer experience and operational efficiency. 

As a Group Product Manager, you will shape and execute Coles' in-store digitisation strategy, ensuring alignment with the broader omnichannel vision. You will lead a team of Product Managers, driving high-impact initiatives that enhance customer experience and operational efficiency.

In this role you can also expect to: 

• Define and execute product strategy for in-store digitisation, ensuring alignment with Coles’ strategic priorities.
• Lead the end-to-end product lifecycle, from opportunity identification to delivery and optimisation, using data-driven decision-making.
• Drive cross-functional collaboration, working closely with operations, technology, commercial, and marketing teams to align priorities and deliver impactful solutions.
• Oversee delivery roadmaps, ensuring teams execute structured, outcome-driven plans that address business needs.
• Manage and mentor Product Managers, fostering a high-performance culture and ensuring teams are equipped to execute effectively.
• Shape and prioritise the product backlog, working with squads to translate business priorities into actionable initiatives.
• Promote agile ways of working, ensuring teams operate with autonomy while driving continuous improvement.
• Communicate progress and impact to senior stakeholders, ensuring transparency and alignment on product initiatives.  

About you

You are a strategic and customer-focused product leader with a track record of delivering high-impact digital initiatives. You thrive in complex environments and are adept at driving alignment across senior stakeholders.

In your toolkit you will have:

• Proven experience leading cross-functional initiatives in large, complex organisations.
• Demonstrated success in delivering measurable outcomes, balancing customer needs with business goals.
• Ability to communicate and influence effectively, ensuring clarity and alignment across teams.
• Experience working in fast-paced, dynamic environments, comfortable navigating change and ambiguity.
• Strong leadership and mentoring skills, with experience managing and developing Product Managers.
• Highly collaborative approach, able to engage diverse stakeholders and build consensus.
   

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 150621

Employment Type: Full time