Group Product Manager - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

Coles is on a journey to reimagine the omnichannel experience — and we’re looking for a Group Product Manager to help lead that evolution. Reporting to the Head of Omnichannel Experience, you’ll lead initiatives that enable a more convenient and connected way for customers to shop, and for our team members to deliver great service.

You’ll lead a team of Product Managers and work closely with teams across Operations, Technology, and Customer to build both customer-facing and operational solutions — turning big ideas into scalable, store-ready products that drive real impact.

This is a rare opportunity to help shape the future of in-store retail at scale — in a business that reaches millions of Australians every week. If you’re a product leader who wants to solve real problems, deliver meaningful solutions, and lead bold initiatives with national impact — we’d love to hear from you.

What You’ll Do

• Define and drive the product strategy for in-store experience — identifying where digital can create the most value for customers and team members
• Own the end-to-end product roadmap — from setting the vision to prioritising initiatives that scale across the store network
• Identify and unlock new opportunities — using insights to improve the customer journey and simplify in-store operations
• Partner across the business — collaborating with engineering, operations, commercial, and marketing to bring solutions to life
• Create clarity and momentum — aligning teams around product priorities from discovery through to delivery
• Communicate progress and impact — engaging senior stakeholders with clear, outcome-focused storytelling
• Lead and develop a team of Product Managers — fostering a strong culture of ownership, experimentation, and continuous learning

About you

• Have led end-to-end product strategy and execution in large organisations — especially in roles with digital, customer, commercial, and operational considerations
• Are experienced in designing scalable omnichannel solutions that span digital platforms and physical environments
• Know how to align cross-functional teams — you’ve lead product development across product, engineering, operations, design, and commercial, and you know how to create clarity
• Are comfortable delivering big, visible initiatives — from proof of concept through to enterprise rollout
• Balance ambition with pragmatism — you know when to move fast, when to scale, and how to navigate organisational complexity
• Build product culture — through coaching, feedback, and creating a space where your team can learn, grow, and thrive
• Communicate clearly and commercially — you’re just as comfortable in the weeds with your squad as you are presenting to executives
   

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 150621

Employment Type: Full time