Fleet Operations Manager - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

We’re on the lookout for a Fleet Operations Manager to join our Coles Digital team for a 12-month fixed-term contract. This role plays a key part in ensuring the smooth and efficient operation of our customer delivery vehicle fleet, contributing to the overall performance of Coles Online.  

What You’ll Be Doing

• Operational Performance: Oversee the day-to-day performance of a 1,100-vehicle fleet, ensuring optimal efficiency and reliability.  
• Stakeholder Management: Develop and maintain strong relationships with multiple partners, including large transport-based fleet operators, subcontractors, and external warehouse providers.  
• Repairs & Maintenance: Manage fleet repair and maintenance expenditure, ensuring cost-effectiveness while maintaining high operational standards.  
• Safety & Compliance: Ensure all safety programs are effectively implemented and align with state and national regulations.  
• Leadership & Team Management: Lead and support an indirect team of 200 staff across Victoria and New South Wales, fostering a high-performance culture.  

What We’re Looking For 

• Experience in fleet operations, logistics, and transport management within a large-scale environment.  
• Strong leadership and stakeholder management skills, with the ability to navigate complex partnerships.  
• A deep understanding of vehicle maintenance, compliance, and safety standards.  
• Proven experience managing large budgets and operational costs.  
• Excellent problem-solving and communication skills.  

About you and your skills

• A successful fleet operations manager must be proficient in many disciplines including vehicle procurement, vehicle maintenance, operational procedures, incident management and vehicle disposals.
• Proven experience in end to end Supply Chain.
• Implemented transport management systems.
• Have extensive knowledge of transport issues and factors.
• An understanding of Supermarket policies and standards.
• Thorough understanding and demonstration of OH&S.
• A proven track record in developing relationships and influencing others in a results based organisation.
• A proven track record in leading, growing & evolving a successful business operation.
• Experience of managing implementation phases of major change projects. 
• Experience in leading, managing and coaching people.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 145179

Employment Type: Full time

#LI-OR1