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Finance Business Partner - eCommerce & Marketing

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

 

About the team

 

Our Finance team are a vital partner in every aspect of our business, providing commercial insights to drive our success and influence everything we do. With presence in every department, we analyse performance, and deliver actionable insights that shape our strategic decisions.

About the role


As Finance Business Partner - eCommerce & Marketing, you’ll work closely with business leaders to turn financial data into practical commercial decisions. You’ll help shape investment choices, improve profitability and support the delivery of sales and financial targets across a fast-moving online retail environment. A key focus will be balancing tighter marketing budgets with revenue, margin and customer outcomes, while building a trusted partnership with the eCommerce team.


You will also:

  • Partner with eCommerce, Central Commercial and Marketing teams to provide clear commercial insights and recommendations.
  • Assess online sales, margin, customer and fulfilment performance to identify risks, opportunities and actions.
  • Lead budgeting, forecasting and performance reporting, ensuring information is accurate, timely and fit for purpose.
  • Maintain end-to-end governance and control over significant marketing and media expenditure.
  • Evaluate campaign effectiveness, marketing returns and commercial trade-offs to support investment decisions.
  • Identify opportunities to reduce or reprioritise spend while protecting revenue, profitability and customer outcomes.

 

About you and your skills


You’re an experienced finance professional who understands the commercial drivers of eCommerce and can build strong relationships with non-financial stakeholders. You bring sound judgement, clear communication and the confidence to challenge decisions, simplify processes and keep teams focused on the outcomes that matter.

 

You will have:

  • A CA, CPA or equivalent business qualification, with retail, FMCG or marketing/eCommerce experience highly regarded.
  • Finance partnering experience within an eCommerce function, with a strong understanding of online sales, margin, customers and fulfilment.
  • Demonstrated experience managing marketing expenditure, assessing investment returns and evaluating campaign performance.
  • A track record of driving sales growth, improving profitability and identifying practical process improvements.
  • Advanced analytical, financial modelling and reporting skills, with the ability to tailor insights to different stakeholder needs.

What’s in it for you?

 

  • Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
  • Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
  • Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
  • Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

 

About the recruitment process

 

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

 

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

 

Job ID: 191830

 

Employment Type: Full time


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