Finance Business Partner - Services
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
About the team
Our Finance team are a vital partner in every aspect of our business, providing commercial insights to drive our success and influence everything we do. With presence in every department, we analyse performance, and deliver actionable insights that shape our strategic decisions.
About the role
As Finance Business Partner - Services, you will be a trusted partner to leaders, providing clear insights, disciplined cost management and commercial analysis that drives performance. You will lead forecasting and planning cycles, develop robust financial models, and translate complex information into actionable recommendations for operational leaders. Your key responsibilities will be:
- Produce accurate, timely reporting that clearly connects operational activity with financial outcomes
- Analyse cost trends, variances and operational behaviours to identify improvement opportunities
- Build and maintain driver‑based budgets and forecasts that reflect operational reality
- Prepare executive‑ready materials for performance discussions and leadership forums
- Build strong, trust‑based relationships across Services, Procurement, Store Operations and Finance
- Translate complex financial insights into clear messages that support confident decision‑making
- Support cost‑out and productivity initiatives by modelling benefits and validating assumptions
- Build compelling business cases with clear ROI, payback and scenario modelling
- Leverage tools such as Power BI and automation solutions to improve insight delivery
About you and your skills
You bring strong commercial finance capability, excellent stakeholder engagement skills, and the ability to simplify complexity. You enjoy partnering with operational leaders and influencing decision-making through clear insights and analysis. You will bring:
- Proven experience in commercial finance or finance business partnering with a large and complex environment (retail/FMCG preferred).
- CA, CPA, or similar business qualification preferred.
- Business partnering experience in retail or FMCG desirable but not essential.
- Strong stakeholder engagement and influencing skills, with the ability to build effective relationships.
- Clear and compelling storytelling skills to communicate insights effectively.
- Proven ability to prepare, interpret, and analyse financial information to identify opportunities, risks, and recommended actions.
- Adaptable and flexible working style, responsive to changing business needs.
- Strong collaboration skills, contributing effectively within team environments.
- Highly motivated and outcome‑focused, with a track record of driving initiatives to delivery.
What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 181375
Employment Type: Full time