Engineer - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Our technology solutions help thousands of our fellow team members succeed and make millions of customers’ lives easier every day.

We deliver value through quality technology solutions that simplify our store operations. Our platform includes 50+ support technology/digital platforms, applications, and tools that support the day-to-day running of stores, enhance team member productivity, and improve in-store customer experience. 

About the role

We are seeking an experienced Kronos WFC & UKG Pro Dimensions Engineer to support, enhance, and optimize our workforce management platforms.

This role will play a critical part in ensuring accurate timekeeping, auditing, payroll compliance, system integrations, data integrity and ongoing platform performance across a complex enterprise environment.You will work closely with Payroll, Legal, HR, IT, Operational Support and business stakeholders to translate workforce requirements into scalable, compliant, and high performing system solutions.

Platform Configuration & Support
•    Configure and maintain Kronos Workforce Central (WFC) and UKG Pro Dimensions
•    Design and maintain complex pay rules, accrual policies, attendance rules, and scheduling configurations
•    Support Workforce Genies, Hyperfind queries, and Labor costing structures
•    Manage device configuration and timeclock integrations
Integration & Technical Engineering
•    Design, build, and support integrations using:
o    Workforce Integration Manager (WIM)
o    Boomi (or equivalent middleware)
o    Azure Data Factory (ADF)
o    SFTP based file interfaces
•    Maintain the Integration between our WFM platforms and Payroll, Finance and data insights systems.
Troubleshooting & Optimization
•    Investigate and resolve pay calculation discrepancies
•    Perform root cause analysis across configuration and integrations
•    Monitor interface reconciliations and data integrity
•    Optimize system performance and scalability
Transformation & Delivery
•    Support WFC to Dimensions migration initiatives (where applicable)
•    Assist with data validation, parallel runs, and cutover activities
•    Contribute to system enhancements and continuous improvement initiatives
Governance & Compliance
•    Ensure compliance with payroll legislation, enterprise agreements, and award interpretation (where applicable)
•    Maintain documentation, configuration standards, and change controls
•    Support audit and risk management requirements

About you and your skills

•    3-5 years hands on experience with Kronos Workforce Central
•    Experience with UKG Pro Dimensions configuration and support
•    Strong understanding of pay rules and work rules building blocks and impacts
•    Experience building and supporting system integrations
•    Proficiency in APIs, XML/JSON, and middleware platforms (Boomi preferred)
•    Strong analytical and troubleshooting skills
•    Experience supporting WFC → Dimensions migrations
•    Experience in large, complex enterprise environments
•    Retail or high volume workforce industry experience
•    Exposure to compliance heavy payroll environments

You are a technically strong workforce systems professional who combines deep functional knowledge with integration capability.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174719

Employment Type: Full time

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