Domain Architect - Store Operations - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the team 

As part of the broader Technology team, our team partners with the business to deliver efficiency and innovation.

We deliver value through quality technology solutions that simplify our store operations. Our platform includes 50+ support technology/digital platforms, applications, and tools that support the day-to-day running of stores, enhance team member productivity, and improve in-store customer experience. 

About the role

As the Domain Architect – Store Operations, where you’ll play a pivotal role in shaping the technology architecture that underpins how our stores operate today and transform for the future.

Reporting to the Head of Technology – Store Operations, this role ensures that Store Operations technology—covering workforce, tasking, inventory, and loss prevention—enables efficiency, resilience, and innovation at scale. Acting as the strategic bridge between business and technology, the architect sets the direction, reduces complexity, and ensures investments in store operations deliver measurable impact for customers, team members, and shareholders.

You’ll lead the definition of the future-state architecture for store operations, shape the long-term technology roadmaps along with Product Managers, identify and introduce innovation opportunities (AI, IoT, automation, edge computing) that transform the way stores run.

With up to 5 direct and indirect reports, you’ll be a strategic leader, mentoring and guiding product, architecture, engineering, and solution teams to build strong architectural discipline and capability. 

This is a high-impact opportunity for a seasoned architect with deep expertise in retail technology, cloud platforms, and enterprise integration, who thrives in complex environments and is passionate about enabling business outcomes through technology. 

A background in retail and a strong understanding of store operations are highly desirable, ensuring you can act as a trusted advisor to senior business leaders on technology strategy for store operations. 

About you and your skills

•    15+ years in technology architecture roles, including experience as a lead or enterprise architect in complex, enterprise environments.
•    Proven experience defining domain or enterprise-level architecture strategies and roadmaps and aligning them to business priorities and enterprise goals.
•    Experience leading delivery of large-scale transformation initiatives, including legacy modernisation, platform consolidation and cloud migration.
•    Demonstrated experience in influencing and implementing strategic planning and organisational structure, including operating models and functional designs, and enabling enterprise objective alignment.
•    Demonstrated leadership in architectural governance, design authority and standards definition, embedding architecture effectively within agile delivery environments.
•    Extensive experience designing scalable, secure and integrated platforms or systems across multiple technologies and architectural styles (e.g. microservices, event-driven, cloud-native).
•    Strong track record of influencing senior technology and business stakeholders, driving consensus across competing priorities and achieving alignment.
•    Demonstrated ability to work in federated or matrixed architectural environments, collaborating effectively across domain and enterprise boundaries.
•    Proven impact in optimising cost, risk and value outcomes through architectural decision making.
•    Strong expertise in architecture frameworks and practices, such as TOGAF, Zachman, or similar – formal certification is advantageous.
•    Strong understanding of cloud architecture (AWS, Azure, GCP), SaaS integration, enterprise integration, data flows, API management and security architecture.
•    Solid knowledge of data architecture and governance principles, including regulatory and compliance considerations in enterprise environments.
•    Excellent systems thinking and analytical skills, with the ability to assess complex technology landscapes and design fit-for-purpose solutions.

This is an outstanding opportunity for an architect who thrives on complexity, influences at the highest levels, and is passionate about delivering technology solutions that power enterprise success.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 166074

Employment Type: Full time

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