Digital Media Coordinator

 Coles Online  Hawthorn East 

Requisition ID: 55034 

Employment Type: Full time 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


About the role  

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation – today and tomorrow.


A great opportunity to join our growing eCommerce team as a Digital Media Coordinator has arisen.  You will work with Category Marketing Manager and Direct Sales Manager to implement supplier advertising and media strategies and campaigns. You will coordinate and execute campaigns and Always On plans sold by Coles Category Marketing team.  If you want to be a part of our eCommerce transformation and see the meaningful and tangible impact your work has on the lives of millions of Australians every week, then do apply now.


What you’ll be doing

Reporting to the Category Marketing Manager you will support online category related marketing activities and act as a key contact for category marketing initiatives. You will liaise with suppliers for all content and brief activity for upcoming plans and campaigns while maintaining close relationships.


You’ll also:

  • Liaise with both Coles and external reporting resources to ensure timely and accurate receipt of campaign and plan results
  • Provide recommendations to suppliers on activity including search, product associations and seasonal campaign links in conjunction with the wider COL team activity
  • Work with Sales Support on developing strategic e-commerce packages and proposals for the Coles Online assets
  • Manage targeted sampling set-up, implementation and post campaign assessment with category marketing team, Coles Online team, Supplier teams and any other stakeholders
  • Manage digital catalogue and back of invoice campaigns


Good things you’ll need

We’re after a passionate and customer driven professional ideally with prior experience within digital marketing/advertising or merchandise support.


You’ll also need:  

  • A good understanding of digital technologies and tools
  • Proficient Excel
  • Strong understanding of sales and sales relationships
  • A proven track record of managing multiple stakeholders both internal and external


Given the state/ territory of the position you are applying for, and to enable Coles to provide a safe environment for its team members, there may be a requirement for you to receive a COVID-19 vaccination before commencing work for Coles, unless you are medically exempt.

Given this, you will be required to disclose your COVID-19 vaccination status as part of your application for employment with Coles. You may be required to provide further evidence of vaccination status as part of your application.


Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.