Digital Implementation Specialist - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

We have a new Digital Implementation Specialist role in a full-time and permanent capacity. This is an exciting time to join the Digital Engineering & Data team and take part collaborating with various teams to ensure accurate data collection and seamless deployment of web tags for tracking.  

Reporting to the Digital Implementation Lead, as a Digital Implementation Specialist, you will be responsible for the technical implementation, management and optimisation of tracking solutions. 

In this role, you can expect to:

• Support integration of Adobe Launch with other marketing and analytics platforms (e.g. Adobe Analytics, Adobe Target, Adobe Experience Platform, etc.) 
• Configure, deploy and maintain tags, triggers and data layers using Adobe Launch for various digital properties
• Ensure accurate and efficient data collection
• Design, implement and optimise data layers to ensure comprehensive tracking of key events and user interactions across web and mobile platforms
• Maintain tag governance by ensuring all tags follow best practice and naming conventions
• Compliance with data privacy regulations
• Documentation of Data Layer Designs (Technical Specification Documents)
• Upkeep of Data-Dictionary when new reporting dimensions or events are required 

About you and your skills

You have attention to detail and a strong problem-solver with a passion to work collaboratively to get the work done.

You will have in your toolkit:

• Minimum 4+ years hands on experience working in tracking implementation & digital analytics or related field (Adobe Stack is ideal)
• Proficient in Adobe Data Collection/Launch (or similar TMS solutions like Google Tag Manger)
• Strong understanding of JavaScript, HTML for tag implementation
• Experience with debugging tools – browser developer tools, Adobe debugger, etc
• Demonstrated experience in collaborating with cross functional teams and functions
• Demonstrate excellent communication both verbally and written
• Demonstrated experience in building and managing relationships with stakeholders

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 149360

Employment Type: Full time