Demand and Estimation Lead - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the role:

Enterprise Engineering delivers integration solutions to all Coles' Technology domains aligned to delivery roadmaps.  Our team is on the lookout for a Demand and Estimations Lead to partner with our Technology teams to define, plan, estimate and initiate new work.

With a focus on delivering business value, you will be the primary interface for all technology domains to request outcomes from Enterprise Engineering, identify funding and resource requirements and ensure teams are set up for success to deliver.  Your experience in scoping and shaping initiatives, relationship management and planning skills will enable you to successfully manage the flow fo demand and sequence it through to the delivery teams.

This role will manage all aspects of the demand management process from small initiatives through to major strategic programs, working across multiple functions such as Stores, Corporate, Supply Chain and more.

Our internal customers include:

• Enterprise Engineering Platform team
• Portfolio Delivery Team
• IT Finance
• Tech Domains
• Domain Architects

As the Demand and Estimations Lead you will be reporting to the Delivery Manager, Enterprise Engineering, to manage the demand and estimation process. You’ll also be part of the leadership tea, supporting continuous improvements in how we work and deliver for our customers.

Key Responsibilities:

• Act as the primary engagement interface for Enterprise Engagement
• Partner with requesting technology teams to scope, shape and plan new initiatives including:
• Define the integration needs
• Identify teams and resources required to  deliver the solution e.g. Technology teams, external vendors etc
• Define the scope and delivery approach (in collaboration with the overall IT deli9cery lead)
• Identify funding and resource requirements
• Develop a High Level delivery plan
• Lead business case socialisation and submission processes
• Ensure compliance with governance processes
• Build and maintain strong relationships with business & technology teams, including GMs and Heads Of
• Obtain and maintain an understanding of current and future initiatives, plans and needs (pipeline)
• Maintain resource capacity trackers based on committed plans and demand

About you and your skills:

• 5+ years experience in a Senior Business Analyst role or similar showing evidence of scoping and shaping early-stage initiatives
• Experience in estimating the costs of delivery and developing business cases
• Experience creating delivery plans and managing concurrent pieces of work
• Exceptional stakeholder engagement skills
• Proficient JIRA, Confluence, and Excel
• Experience in integration delivery would be desirable
• Ability to apply strategic / critical thinking
• Experience managing relationships with stakeholders and teams
• Excellent analytical and problem resolution skills
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Ability to operate and excel in a fast-paced and ever-changing environment

You’ll also need:

• Previous experience in a similar role, ideally within a large and complex enterprise setting
• Experience with JIRA, Excel and Confluence
• A can do attitude and willingness to learn, and drive uplift across our ways of working

#LI-DIG3

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 182158

Employment Type: Full time