Demand & System Specialist

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Through the Liquorland banner, our Coles Liquor team work to bring the drinks our customers want, when and how they want them. With a network of more than 900 stores and ultra-convenient online sites, the team deliver on our commitment to provide accessible drink solutions for every occasion.

About the role

We’re looking for Demand & Systems Specialists to join our Supply Chain team, playing a critical role in optimising forecasting and replenishment across our Liquor network.

This is a high-impact role where you’ll drive system performance, improve forecast accuracy, and ensure our stores and distribution network are stocked efficiently to deliver great customer experiences.

In this role, you will support forecasting and replenishment across stores and warehouses, ensuring optimal stock flow, availability, and system performance. You’ll work cross-functionally with teams across Supply Chain, Commercial, Finance, eCommerce and Operations to continuously improve processes, systems, and outcomes. You will also play a key role in major event planning (e.g. Christmas and Easter), system rollouts, and ongoing optimisation of replenishment and forecasting tools.

Please note: This opportunity is an 18-month fixed term contract.

You will also:

• Monitor and improve forecast accuracy and system performance
• Optimise replenishment settings to drive availability and stock efficiency
• Analyse system and process issues and implement improvements across the network
• Support new store setups, refurbishments and operational changes
• Lead and support key event planning for peak trading periods
• Drive adoption and continuous improvement of supply chain systems (e.g. Relex, forecasting tools)
• Collaborate with stakeholders to resolve issues and deliver business KPIs
• Provide insights and reporting to support decision-making and performance outcomes

About you and your skills

You’re a highly analytical and commercially minded supply chain professional who thrives in a fast-paced retail environment. You enjoy solving complex problems, working with data, and collaborating with stakeholders to drive meaningful improvements. With a strong understanding of demand planning and replenishment systems, you bring a proactive mindset, attention to detail, and a passion for continuous improvement.

You’ll also ideally have:

• Proven experience in Supply Chain, Demand Planning or Replenishment (Retail or FMCG)
• Strong analytical and data interpretation skills (forecasting, KPIs, root cause analysis)
• Experience working with replenishment or forecasting systems
• Ability to influence and engage stakeholders across multiple teams
• Demonstrated success in process or system improvement initiatives
• A proactive, solutions-focused mindset with high attention to detail

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 184067

Employment Type: Fixed Term

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