Delivery Manager - myhub - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the team

Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Together we design and build solutions that help thousands of our fellow team members succeed and make millions of customers’ lives easier every day.
As part of the broader Technology team, Corporate Systems are responsible for the development and support of applications across multiple enterprise platforms including Finance, Procurement, Human Resources, Risk, Safety and Legal. 

About the role

A highly sought-after opportunity has become available for an experienced Delivery Manager to join our team. Directly reporting to our Head of People Technology, this position focuses on project delivery for people applications including SAP SuccessFactors.

As part of this role, you will be required to lead and manage the demand pipeline and delivery of the People & Culture Digital Roadmap. This includes engagement with key stakeholders across the organisation on ideas, business problems, solutions and initiatives which require investment

You will lead the direction, solution and delivery in partnership with sponsors, business owners and project managers, including cost to-implement and identification of delivery risk as well as managing and prioritising continuous improvement and  investment demand. You will be responsible for the identification, planning and coordination of projects within a program of business change, to manage their interdependencies in support of specific business strategies and objectives. 

You will have exceptional vendor management skills as you will be required to establish and manage vendor and partner arrangements and ensure the alignment of performance objectives and activities. 

Stakeholder management is a must have and you have extensive experience using metrics to measure, influence, negotiate and initiate change and behaviours that directly impact customer success. You have the ability to tell a story and can translate complex technical solutions and advice into clear, specific information that is understood by all 

You have previous team leadership experience and will be accountable for the development of individuals/ team, including initiation and validation of career development plan as well as providing clear  direction, guidance and motivation

A key requirement for this role is extensive experience with SuccessFactors and ideally also employee central

We are ideally looking for someone with a strong SuccessFactors/SAP experience together with exceptional stakeholder management skills and the ability to drive and develop mutually beneficial relationships.

About you and your skills

•    At least 15 years IT experience, as a Project Manager, Delivery Manager, Program Manager, or Consulting role, in a waterfall or an agile environment, with experience delivering large programs of work, as well as minor works, including project to BAU       considerations. 
•    Advanced understanding of all aspects of the technology’s broader operational environment (i.e. processes, procedures, associated toolsets, operating systems, etc.). 
•    A passionate people leader who has lead members from diverse disciplines and backgrounds, running in multi speed and cadence delivery methods ·
•    The ability to define and execute strategies that map the technology deliverables to the business goals 
•    Experience in maturing project delivery capabilities. 
•    Expert interpersonal and leadership skills that enable you to communicate and manage relationships across the organisation – from your reports, peers, vendors and partners, stakeholders to senior executives 
•    Experience using metrics to measure, influence and initiate change and behaviours that directly impact customer success 
•    Proven capabilities in vendor, partner and stakeholder relationship management 
•    Demonstrated success in enabling the launch of high quality and business critical products, in a complex enterprise production environment ·
•    Excellent written and verbal communication skills, with ability to influence and persuade outcomes 
•    Proven ability to influence cross-functional teams without formal authority 
•    Experience managing relationships with senior leaders and stakeholders 
•    Excellent analytical and problem resolution skills

We need a good communicator who is proactive, independent, motivated and keen to contribute to the team’s growth.

If this sounds like you, we’re keen to talk to you.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 150794

Employment Type: Full time

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