Delivery Manager

 Coles Online  Hawthorn East 

Requisition ID: 51097 

Employment Type: Full time 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


About the role

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation – today and tomorrow.


Our Digital Delivery team is looking for a Delivery Manager with experience in managing delivery in complex environments with multiple stakeholders. If you have experience managing large, complex digital initiatives, involving multiple teams and managing a diverse cross functional team, then this is the role for you. Our Delivery Manager's oversee portfolio delivery aligned to the eCommerce strategy and work closely with multiple stakeholders to bring to life intiatives that will directly impact the experience of our customers and the way they shop with Coles for years to come. You will also be managing multiple squads, with around 6-8 direct reports.


Please note we are keen to hear from candidates in Melbourne, Brisbane or Sydney. If you want to play a part in the future of digital retailing at Coles, then do apply now!


You’ll have

  • Delivery experience involving a range of customer facing and integration based platforms
  • Solid experience in managing senior stakeholders
  • Experience in retail is preferred
  • Strong experience in managing cross functional product squads and bringing team together to deliver
  • Ability to seek out and understand problems and requirements, and to identify and suggest improvements to current approaches or practices


Good things you'll need

  • Extensive experience in senior delivery roles
  • Manage medium to large complexity digital projects greater than $5m
  • Successfully managed projects ie. projects that involve multiple functional areas, multiple technologies, multiple external parties (including vendors), working with dispersed teams, cost and duration of project and considerable levels of change and uniqueness
  • Has managed large components of large-scale rollouts


Given the state/ territory of the position you are applying for, and to enable Coles to provide a safe environment for its team members, there may be a requirement for you to receive a COVID-19 vaccination before commencing work for Coles, unless you are medically exempt.

Given this, you will be required to disclose your COVID-19 vaccination status as part of your application for employment with Coles. You may be required to provide further evidence of vaccination status as part of your application.

Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.