Delivery Manager - Engagement - Coles SSC

[[cust_CareersBrand]]  hawthorn east 

Requisition ID: 53506 

Employment Type: Full time 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


Delivery Manager – Engagement (53506)


What you’ll be doing


Bridging the gap between our suppliers, distribution centres and stores, our Supply Chain team works with thousands of trusted businesses every day. We work hard to make life easier, safer and more sustainable across our network, as well as maintain the availability and quality of our products for our customers


As the Delivery Manager-Engagement you will be required to maintain resource plans and manage resource requirements.  You will be also partner with Operations team in the development of functional roadmaps that drive continuous improvement of systems and processes, and also develop and or maintain engagement processes.


You will ideally have a BA, PM or Engagement background and previous Supply Chain experience within an enterprise organisation is highly regarded. You will have previous experience working with large complex systems, projects and cross functional teams and technologies.


As part of this role, you will lead the BA practice and manage and mentor a large team of BA’s. You will also provide support to problem solve, resolve issues, make decisions, and escalate where appropriate


Key responsibilities will include:


  • Expertise in applicable business processes and applications
  • Ability to understand business and IT strategy, environment and trends across multiple functions
  • Ability to work collaboratively with stakeholders to achieve outcomes
  • Ability to lead and manage a large functional area
  • Project management, business analysis and systems development methodologies
  • Formal Business Analysis accreditation (desirable but not mandatory)


Good things you’ll need


  • 5+ years in Senior Business Analyst or Engagement roles
  • Previous Supply Chain experience
  • Successful planning and delivery of projects involving multiple functional areas and technologies
  • Experience in managing relationships with business stakeholders and teams
  • Excellent analytical and problem resolution skills
  • Excellent interpersonal, and leadership skills
  • Translation of business strategies / needs into IT solutions


Outstanding career opportunity for an accomplished Senior BA, PM or Engagement Manger to drive improvement in systems supporting Coles. #LI-DF1


Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.