Compliance Manager - Coles 360 - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

For a company as big as ours, the regulatory environment is complex and increasingly evolving. Our Compliance team are trusted advisors to the business, building programs and providing advice and support to help our teams comply with these evolving requirements. At Coles, we are passionate about delivering quality products and exceptional service to our customers. As a leader in the retail industry, we are committed to maintaining the highest standards of compliance and regulatory adherence. 

About The Team

For a company as big as ours, the regulatory environment is naturally complex. Because we operate across a range of Compliance remits, our Risk & Compliance team are trusted advisors to the business. With such a deep understanding of our goals and values, we provide practical and commercial advice when it’s needed most. 

About The Role

As the Compliance Manager-Coles 360  your primary responsibilities will be to work with the Coles’ 360 Business Unit to ensure  this growing business is supported in areas related to Compliance. This will include identification of key compliance obligations and the design and implementation of effective compliance controls. 

You’ll also:

• Provides timely, accurate and trusted regulatory and compliance advice to the business
• Review supplier engagement practices (including monitoring of complaints and resolutions) which align to existing BU practices.
• Identification of competition and consumer law, grocery code, privacy, marketing, contractual and other key compliance obligations to support appropriate management in conjunction with other business SME’s.  
• Define compliance obligations for relevant regulatory areas
• Identify and develop initiatives for continuous improvement
• Embedding compliance requirements into business planning and practices.
• Fosters a strong compliance culture across the business by prioritising regulatory compliance and a focus on customer outcomes. 

About You And Your Skills

• Detailed knowledge of Competition and Consumer Law requirements relevant to supermarket retailing, including understanding of the Food and Grocery Code of Conduct. 
• Strong experience in a relevant role such as compliance or similar discipline 
• Proven ability to investigate and resolve issues across multiple stakeholder groups
• Knowledge of compliance and risk management frameworks will be highly regarded
• Ability to work across and understand the functionality of multiple IT Systems
• Experience in documenting policies, procedures tools to support compliance.
• Experience in building compliance programs including control design, monitoring, issue investigation and resolution.
• Significant experience in stakeholder management.
• Experience in preparing reports for senior managers.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.