Communication & Activity Coordinator - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Coles Liquor team work across three leading brands (Liquorland, First Choice Liquor Market and Vintage Cellars), each with their own unique offering and customer base. With a network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.

About the role

The Communication & Activity Coordinator is responsible for working cross-functionally across the entire Coles Liquor organisation owning internal communication to Coles Liquor team members. Working cross-functionally you'll provide strategic input to help drive and support the implementation of the trade plan and communication of other activities impacting store operations.

This role supports the Liquor and Operations teams to build, plan and deliver clear, concise, and engaging communications targeted to store team members and above store teams.

On a day-to day basis you work with key business leaders to validate the operational direction provided in communications and ensure there is alignment to business strategy. You'll ensure communications meet brand standards and are linked to the Coles Liquor Strategy and overall Coles vision and purpose.   

You’ll also:

• Provide advice on how to best engage teams with activity, trading and change initiatives
• Write, edit, and produce a wide range of consistent and effective communication materials
• Champion store activity planning to ensure initiatives are delivered and land right first time
• Engage with Trade Planning, Marketing, Merchandise and Store Operations teams to manage change initiatives and national rollouts
• Ensure all activity is planned effectively, monitoring progress and timelines with progress back to owners and operational teams
• Ensure relevant stakeholders are engaged during the development/review process to identify consolidation opportunities and reduce complexity to stores
• Build strong partnerships within Central Operations, along with Marketing, Corporate Affairs, Merchandise, Supply Chain and HR to ensure messaging is aligned

About you and your skills

We’re looking for a communications professional with experience in writing internal and business communications. Key to success in this role is the ability to actively partner with relevant stakeholders to provide advice, manage stakeholder expectations and influence outcomes.    

You’ll also need:

• Strong communication skills and stakeholder management skills with the ability to influence at all levels
• High attention to detail, along with strong organisational and planning skills
• Proven experience working with cross-functional teams in a fast-paced environment with the ability to adapt to changing priorities
• High level of discretion with confidential information
• Previous retail communications experience is highly preferred 

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 159281

Employment Type: Full time