Commercial Delivery Manager, Health & Home

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the Role

We’re looking for a Commercial Delivery Manager to play a pivotal role in driving strategic initiatives and governance across our Health & Home business unit. This is an exciting opportunity to influence outcomes, deliver category plans, and ensure customer-centric solutions that make a real impact.

In this role, you’ll be the strategic connector across Health & Home, ensuring seamless collaboration between category teams and cross-functional stakeholders. You’ll lead governance for the category roadmap, monitor progress against key milestones, and provide insights that shape decision-making at senior levels. From coordinating supplier forums and leadership events to driving trading opportunities and championing customer-first initiatives, you’ll play a critical part in delivering outcomes that align with both commercial goals and customer expectations.

You’ll also:

• Take ownership of the strategic Health & Home plan and roadmap, playing a key role in transforming the future of the business unit, ensuring alignment with commercial and customer objectives
• Act as the key conduit for Health & Home, engaging stakeholders and coordinating major projects and events
• Govern and track progress on category initiatives, reporting into leadership and broader forums
• Champion customer-led outcomes and support key business events
• Facilitate trading opportunities and foster ways of working that deliver the best possible customer offer
• Serve as a trusted, versatile, and strategic partner to the Leadership Team, confidently engaging in challenging situations and conversations, consistently representing and advancing the team’s short and long-term interests

About you and your skills

Our ideal candidate is a natural influencer with strong commercial acumen and a passion for delivering customer-led outcomes. You thrive in fast-paced environments, can pivot quickly to meet changing priorities, and have a proven track record of managing complex projects with multiple stakeholders. Your ability to communicate clearly and confidently at all levels, combined with exceptional organisational skills, makes you a trusted partner to senior leaders. If you’re proactive, detail-oriented, and motivated by making a tangible impact, we’d love to hear from you.

You’ll also ideally have:

• Proven experience in category management or buying, with strong knowledge of retail operations
• Experience in Retail and/or FMCG experience, particularly in category management
• Demonstrated history of identifying commercially feasible and innovative solutions to problems
• Strong problem-solving skills with strategic mindset, structured thinking, and approach 
• Curious and engaging; hungry to drive positive change through collaboration, conviction, care and courage
• Strong analytical skills and commercial acumen

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 172688

Employment Type: Full time

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