Change & Transition Manager

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Supply Chain makes life easier, safer, and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.

About the Role

As a Change & Transition Manager, you will be responsible for leading the change management and transition strategy as we modernise our Warehouse Management System (WMS).

Use your background in delivering complex projects and change management to ensure minimal impact, fast adaptation and streamlined communication across the Coles supply chain network.

You will also:  

• Scope out the program phases and identify all transition requirements across all affected business units
• Define and document transition strategy and detailed delivery plan including roll-back plan and business continuity planning
• Work with our Operations and IT teams (current operations) and Business Readiness to align Readiness Activities into the transition plan
• Work with senior stakeholders to build out change and transition communication material for impacted stakeholders
• Create and document governance for go-live and ongoing transition
• ·Lead and manage a small, high performing team to support key transition deliverables for the program.

About you and your skills

With developed leadership, project management and change management skills you will have the ability to have genuine impact and see projects through to tangible outcomes.   

You will also have:

• 10 + years in delivering large scale change programs in complex environments
• A strong working knowledge of Supply Chain and the interdependencies across a complex, national business
• Deep understanding of change management principles and methodologies, including exceptional organisation and stakeholder management at all levels
• Excellent problem solving and critical thinking skills, including the ability to remove barriers and enable teams to deliver on their objectives

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 142672

Employment Type: Full time