Campaign Specialist - Hawthorn East
We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the team
As one of the biggest brands in Australia, we connect with millions of Australians each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.
About the role
Are you ready to own a newly created role and drive success for our newest, industry-leading eCommerce proposition? We’re looking for a Campaign Manager with 3+ years of experience in email marketing deployment and campaign planning to join our team.
What’s in It for You?
• This is a newly created role in a fast-growing space, giving you the chance to innovate and drive meaningful impact.
• Work on high-impact campaigns focusing on one of our most valuable customer cohorts
• Join a dynamic team while enjoying flexibility in your work environment.
Applications close Tuesday 28th January.
What You’ll Do
• Assess the current landscape, leverage inputs from Data and Business Units, and develop engaging, customer-centric communication journeys.
• Use our Marketing Automation Platform to design, test, and deploy email campaigns.
• Deliver tailored acquisition and nurture campaigns for a unique customer cohort.
• Act as the go-to conduit between cross-functional stakeholders to align priorities and achieve business goals.
About you and your skills
You’ll have 3-5 years proven expertise in email marketing using an enterprise platform (e.g. Oracle Responsys, Adobe, Salesforce), planning and delivering acquisition and nurture campaigns for CRM / loyalty programs.
You’ll also have:
- Technical know-how in HTML, CSS, and campaign setup and testing.
- A confident, proactive approach with a knack for building relationships.
- Ability to manage competing priorities.
- Ability to deliver under tight deadlines.
If you’re passionate about delivering innovative customer journeys, thriving in a fast-paced environment, and driving success for customers, we want to hear from you!
#LI-MAR
What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 143461
Employment Type: Full time