Business Category Coordinator, Commercial Data

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the role

We’re looking for a detail-driven and proactive Business Category Coordinator (BCC) to support our Commercial team. Reporting to the Data Governance Manager, this role plays a critical part in ensuring the integrity, accuracy, and compliance of product data across our systems.

You’ll be responsible for maintaining and managing product data in line with established standards, supporting everything from SKU induction through to ongoing data updates, while partnering closely with internal stakeholders and suppliers to deliver exceptional outcomes.

You’ll also:

• Maintain and manage Commercial product data in line with governance processes and standards
• Induct, modify, and derange SKUs within core retail systems (RMS)
• Ensure accuracy of key product attributes including unit pricing, shelf life, and country of origin
• Support POS marketing compliance by verifying product information on in-store materials
• Perform bulk updates (e.g. MLOR) and ongoing attribute maintenance
• Collaborate with Business Category Managers, Category Managers and other stakeholders to capture and maintain item data
• Build strong relationships with suppliers to ensure accurate and complete data submission
• Identify opportunities to improve processes and ways of working

About you and your skills

We’re looking for someone who thrives in a fast-paced environment and takes pride in delivering accurate, reliable work. You’ll bring strong attention to detail, a problem-solving mindset, and the ability to build trusted relationships across a wide range of stakeholders.

You’re someone who enjoys working with data, is naturally curious, and is motivated to continuously improve processes and outcomes. With a strong sense of ownership and accountability, you’re comfortable managing competing priorities and working to deadlines.

You’ll also ideally have:

• Familiarity with merchandise systems (e.g. RMS, SharePoint, BI tools) is advantageous
• Previous experience in data entry or customer service
• Exceptional attention to detail and accuracy
• Strong organisational skills with the ability to prioritise effectively
• Intermediate Excel skills (highly desirable)
• Excellent written and verbal communication skills
• Proven ability to build relationships with internal stakeholders and external partners
• A proactive, self-directed approach with a strong sense of accountability
• Problem-solving mindset with a focus on continuous improvement

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 186852

Employment Type: Full time

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