Business Category Coordinator, Commercial Data

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the role

Are you detail-oriented, data-savvy, and passionate about supporting commercial operations through accurate product information? Coles has two permanent opportunities for Business Category Coordinators (BCC) to join our Commercial Data team and play a pivotal role in ensuring the integrity and quality of product data across our retail systems.

Your time will be focussed on the management of all administration duties, as well as supporting the varied business units on data governance and compliance from a commercial data perspective. 

You will also:

• Manage a broad range of category master data, responsible for master data creation and updates for a range of categories
• Maintain and enhance Supplier relationships with regards to data quality, including the management of EDI GS1 Supplier data
• Maintain product data in our core Retail Management System (RMS), including SKU induction, modification, and derangement
• Ensure compliance attributes like Unit Pricing, Shelf-life, and Country of Origin are accurate
• Collaborate with Business Unit BCCs, Category Managers, and Suppliers to gather and validate item information
• Support continuous improvement by identifying opportunities to enhance data processes and service delivery
• Support the team with Data Governance and Data Quality tasks

About you and your skills

Our ideal candidate for this role is detail-oriented and proactive with a background in customer service and data entry. You possess strong interpersonal and communication skills, enabling you to build effective relationships with internal stakeholders and external suppliers. Ideally with a solid understanding of merchandise systems and processes, you are confident navigating platforms like RMS, BIW, and SharePoint, however this isn’t essential. You are self-directed, results-driven, and thrive in a fast-paced environment where accuracy and compliance are key. A curious mindset, intermediate Excel skills, and a passion for continuous improvement make you a valuable contributor to Coles’ Commercial Data team.

You will also have:

• Commercial mindset and ability to think laterally
• Proactive nature which drives you to go above and beyond to get the job done
• High attention to detail in everything that you do
• The ability to support the team in the smooth administration of the categories
• An analytical mindset and efficient in working with reports

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 166945

Employment Type: Full time

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