Business Category Coordinator, Cleaning

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the role

Join our team as a Business Category Coordinator and play a key role in supporting category performance, maintaining data integrity, and driving commercial outcomes.

We are looking for a highly organised and analytical professional who thrives in a fast-paced environment and enjoys working with data, stakeholders, and cross-functional teams. In this role, you will support category operations through accurate data management, insightful reporting, supplier coordination, and continuous process improvement initiatives.

You’ll also:

• Manage and maintain product, customer, and market data, ensuring accuracy, completeness, and integrity.
• Analyse category performance and business information to identify trends, risks, and opportunities.
• Produce accurate and timely reports to support strategic, operational, and commercial decision-making.
• Partner with internal stakeholders and suppliers to resolve queries and support business outcomes.
• Monitor and maintain supplier records and respond to day-to-day supplier enquiries.
• Identify opportunities to improve processes, workflows, and reporting practices.
• Ensure compliance with internal policies, procedures, and relevant regulatory requirements.
• Support customer campaigns and category initiatives through data-driven insights and recommendations.

About you and your skills

You are a detail-oriented and commercially minded professional who enjoys turning data into meaningful insights. You are naturally organised, able to manage multiple priorities, and confident building positive relationships with stakeholders at all levels.

You thrive in a collaborative environment but are equally comfortable working autonomously to deliver results. Most importantly, you are proactive, adaptable, and always looking for opportunities to improve processes and enhance business performance.

You’ll also ideally have:

• Experience in an administration, coordination, project support, or similar role within a fast-paced environment.
• Strong data entry, reporting, and analytical skills with exceptional attention to detail.
• Confidence interpreting data and identifying trends, insights, and improvement opportunities.
• Excellent organisational skills with the ability to prioritise competing tasks effectively.
• Strong problem-solving capabilities and a practical, solutions-focused mindset.
• Experience building and maintaining relationships with stakeholders, suppliers, or customers.
• A customer-focused approach with excellent communication skills.
• Proficiency using business systems, reporting tools, and technology to streamline processes.
• Flexibility, resilience, and the ability to adapt to changing priorities.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 191991

Employment Type: Full time 

#LI-SK2