Business Analyst Manager - WMS

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Supply Chain makes life easier, safer, and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.

About the role

We are seeking an experienced Business Analyst Manager to join our dynamic and innovative team responsible for modernising our WMS (warehouse management system)
 

The purpose of the BA manager is to develop and manage the BA delivery plan and to utilise best in class processes to ensure requirements are elicited, tracked and resolved for the business. The BA manager will be accountable for documenting the solution and ensure that processes align to the objectives of the program.

Your stakeholder management skills are exceptional, as you will be required to proactively engage with business SMEs and manage and develop stakeholder relationships. As part of this role, you will also lead and mentor a high performing BA team.
 

You will develop the future state operational model and supporting solution documentation. This includes the planning and delivery of the Business Analyst steam in line with project requirements (risks, issues, fortnightly stream updates). You will be required to interpret and elicit requirements and to define business and functional requirements, as well as model ‘as is’ and develop ‘to be’ processes.
 

About you and your skills
 

• Experienced in BA process mapping tools such as Lean I/O or other methodology.
• Familiar with BPMN or value stream mapping practices
• Previous experience in large scale technical change projects
• 5+ years’ experience in a Business Analyst/Manager role, ideally within a retail or project and product environment
• Proven experience gathering, eliciting and documenting functional and non-functional requirements in a clear and consistent manner.
• Strong Process mapping and documentation skills
• Ability to self-mange work load and ensuring your deadlines and deliverables are achieved.
• Significant experience supporting initiatives and projects in a large, complex organization
• Ability to analyze and explain complex systems and concepts in accessible and easy to understand language
• Logical approach to problem solving and ability to propose and review solutions
• Big picture thinker who always considers the next step and impacts.
• Agile, Waterfall and Hybrid methods

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 142668

Employment Type: Full time