Associate Product Manager - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

The Associate Product Manager supports the team in delivering high-quality initiatives that meet customer needs and business objectives. This position involves contributing to product analysis, research, planning and execution while partnering with cross-functional teams such as engineering, delivery, operations and design.

Key Responsibilities

• Assist in developing and maintaining product roadmaps by analysing market trends, customer feedback and user data

• Research and prioritise features based on business impact, effort and customer value.

• Lead discovery on identified problems to define success metrics, product requirements and user stories.

• Collaborate with engineering and delivery teams to ensure timely feature delivery

• Engage regularly with key stakeholders to align priorities and progress

• Conduct post-launch reviews by tracking performance metrics and seeking customer feedback for continuous improvement.

• Prepare and present product documentation, reports, and updates for internal stakeholders and customers.

About You

• Adaptable and eager to learn in a fast-paced environment

• Comfortable working independently and collaboratively within a team.

• Excellent communication and problem-solving skills

• Skilled at managing multiple tasks and deadlines while maintaining attention to detail

• Able to commute and work overnight hours once a month or as required

• Strong analytical skills with proficiency in data analysis tools.

• Familiarity with Agile methodologies and product management tools (e.g., Jira, Confluence).

• Basic understanding of UX principles, software development processes and the fulfilment landscape

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 174557

Employment Type: Full time