Associate Product Manager - Hawthorn East

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role

We are seeking an enthusiastic and motivated Associate Product Manager to join the Last Mile Transformation squad, who will help us to deliver the Unified Last Mile program of work. This program involves transforming our home delivery techstack to enable complex ecommerce fulfillment whilst improving the last mile customer experience.

As the Associate Product Manager, you will be responsible to identify opportunities to improve the last mile experience for team members and for customers through driving discovery, design, delivery and testing activities. You will also own and deliver workstreams within the broader program through both AGILE and traditional waterfall delivery.

The successful candidate must have experience in either Digital, Supply Chain, Technology or Last Mile functions. Their skillset must include data collation and analysis, stakeholder management and strong written and verbal communication, including presenting to senior leadership.

Key Responsibilities

• Lead the delivery of key workstreams within the Unified Last Mile Transformation Program, a critical FY26 strategic business priority.

• Shape and define requirements for future Last Mile system functionalities with a strong focus on enabling cost efficiencies and scalability.

• Own and drive product components end-to-end — from identifying problems to delivering solutions across the full product lifecycle.

• Deliver against strategic roadmap milestones, ensuring alignment with business OKRs and broader program goals.

• Take analytical ownership to uncover insights, guide decision-making, and inform continuous improvement.

• Champion best-in-class product practices including visioning, design thinking, journey mapping, and stakeholder engagement.

• Partner with technical teams to translate product requirements into detailed technical specifications.

• Communicate initiative progress and updates clearly and consistently to stakeholders across the business.

This is an exciting new role within our team at Coles, focused on innovating last mile delivery. This is a high profile position, which offers a unique opportunity to work at the forefront of our operations, driving strategic initiatives and enhancing customer experience. The role will allow you to collaborate with cross functional teams, leveraging cutting edge technology and influence key business decisions. As part of a dynamic environment dedicated to excellence, this is a fantastic chance to develop your skills and expand your professional network here at Coles.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 160680

Employment Type: Full time