Senior Business Analyst & Business Analyst Coles 360

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Coles 360 is all about connections. It’s how we connect with customers at every turn of their lives. It’s how we use the power of Coles’ shopper data to maximise that connection. It’s how we partner at levels to drive more meaningful campaigns and measure the impact they create. Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution.

About the role

Coles360 is growing, and we’re creating a new Go to Market team within Strategy & Planning to help shape how we bring retail media propositions, partnerships and commercial opportunities to life across Coles Group.

We’re looking for both a Business Analyst and Senior Business Analyst to support strategic projects and new initiatives across Coles360. These roles will help translate strategy, products and commercial priorities into coordinated plans that drive growth, partnering across our Sales, Product, Marketing, Ad Operations, and Planning teams.

What you’ll be doing:

You’ll support multiple strategic projects, helping define opportunities, shape recommendations and ensure solutions are commercially aligned, operationally viable and ready to take to market.

For the Senior Business Analyst role, you’ll take greater ownership of complex projects, senior stakeholder engagement, executive-ready recommendations and guiding the quality of analytics deliverables across the team.

• Support go-to-market planning for retail media products, propositions, partnerships and commercial programs.
• Translate strategic, commercial, customer and operational priorities into clear requirements, opportunity assessments, delivery plans and recommendations.
• Partner across Sales, Product, Ad Operations, Marketing, Data, Insights, Commercial, Category and Planning teams to assess feasibility, risks, dependencies and commercial outcomes.
• Support the development of advertiser solutions, sponsorship opportunities, product bundles, investment frameworks and sales enablement materials.
• Facilitate or support workshops, stakeholder interviews and planning forums to define requirements, resolve ambiguity and align teams around shared outcomes.
• Prepare clear recommendations, process documentation, decision papers, presentation materials and stakeholder updates.

About you

You’re commercially curious, analytical and comfortable working in a fast-moving environment where priorities can shift and problems are not always clearly defined. You enjoy bringing structure to ambiguity, asking the right questions and turning complex information into clear, practical recommendations.

You’ll bring:

• Experience in business analysis, commercial analysis, strategy, consulting, project delivery, retail, media, product or a related discipline.
• Strong analytical, problem-solving and critical-thinking skills, with the ability to structure information and identify actionable insights.
• Experience gathering requirements, documenting processes, managing actions and supporting delivery across cross-functional projects.
• Strong stakeholder management, communication and presentation skills, with confidence creating clear written and visual outputs.
• Commercial acumen and curiosity, with an interest in revenue, investment, pricing, monetisation, supplier, customer or growth outcomes.
• Media, retail media, digital media, eCommerce, loyalty, advertising or digital business analytics exposure would be highly regarded, but is not essential.

Please note applications for this role will close on Sunday August 9th, 2026.

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What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 192227

Employment Type: Full time