Campaign Delivery Coordinator - Coles 360

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Coles 360 is all about connections. It’s how we connect with customers at every turn of their lives. It’s how we use the power of Coles’ shopper data to maximise that connection. It’s how we partner at levels to drive more meaningful campaigns and measure the impact they create. Coles 360 combines the power of customer connections, media connections and partner connections to offer brands a one-stop media solution.

At Coles 360, we’re shaping the future of retail media and we’re looking for Campaign Delivery Coordinators to join our growing Operations team.
As a Campaign Delivery Coordinator, you’ll play a key role in ensuring seamless, high‑quality media campaigns for our partners and clients across the full campaign lifecycle. You’ll collaborate with internal and external stakeholders, support operational excellence, and contribute to projects that help evolve our business and align us with industry best practice.

We currently have 2 vacancies within the team, one permanent full time role and one 12 month fixed term, full time position.
The fixed term position does hold strong likelihood of rolling into perm.  

What You’ll Be Doing

• Deliver end‑to‑end Supplier Media campaigns, including briefing, booking, production coordination, analysis and post‑campaign service.
• Apply operational process knowledge and platform understanding to support onboarding and adoption of campaign management tools across multiple channels.
• Proactively identify opportunities for process improvement and maintain strong communication lines with your team and stakeholders.
• Build, maintain, and grow key relationships internally and externally.
• Demonstrate outstanding attention to detail when delivering and tracking a high volume of campaigns.
• Collaborate closely with your team to maintain high standards of work quality within tight deadlines.
• Contribute to the implementation of new processes, tools, and systems.
• Lead small projects that help grow and improve our media operations.
• Gain exposure to a wide range of retail media channels and deepen your understanding of Retail Marketing.
• Grow your career as our business continues to expand.

What You’ll Bring

• A knack for identifying process improvements and streamlining workflows—ideally gained through an operational, administrative, or coordination role.
• A strong service mindset and confidence interacting with customers or stakeholders.
• A collaborative working style paired with the ability to work independently when needed.
• A proactive, solutions‑oriented approach to your work.
• The ability to manage competing deadlines and priorities with discipline and clarity.
• Strong communication skills across internal teams, external partners, clients, and agencies.
• Willingness to ask questions, seek support, and continuously learn.
• Technical proficiency with MS Outlook and Excel, and familiarity with tools like Miro, Trello, Monday.com, Confluence, GitHub, or similar platforms.

Why Join Coles 360?

• Comprehensive onboarding and training.
• A supportive, fast‑paced environment where no two days are the same.
• Opportunities to develop your skills across the full retail media ecosystem.
• The chance to contribute to business‑wide improvements and meaningful projects.
• A team that’s growing—and wants you to grow with us.

If you’re enthusiastic, detail‑oriented, and ready to build a career in one of Australia’s fastest‑growing marketing sectors, we’d love to hear from you.
Apply now and help shape the future of retail media at Coles 360.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 177590

Employment Type: Fixed Term
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