Coles Relay Senior Lead - Digital QLD - Coles SO QLD
A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.
About the team
A new role means a new way to win together.
We've been proudly serving Australian communities since 1914 and at the heart of our continued success are more than 115,000 team members working across the country. If you're looking for a career-defining opportunity, take the next step and discover how your work can make a real impact.
Central Operations keeps our business moving. Our team supports, coaches and empowers our retail teams across Australia, helping them deliver outstanding experiences for our customers and each other every day.
About the role
We're looking for an experienced and passionate Senior Lead to delivery one of our most significant transformation programs the rollout of Digital Ticketing across our store network.
Reporting to the Coles Relay State Operations Manager, you'll lead a team of Operations Leads and work closely with internal and external partners to successfully plan, coordinate and deliver large-scale implementation projects. You'll play a critical role in ensuring projects are delivered safely, efficiently and with minimal disruption to our stores.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys leading people through change and is passionate about delivering operational excellence.
About you and your skills
You are an experienced operational leader who enjoys solving complex challenges and bringing teams together to achieve outstanding outcomes. You build trusted relationships, communicate with confidence and remain calm under pressure while managing multiple priorities.
- Experience leading large-scale operational, transformation or deployment projects across multiple sites.
- Strong leadership experience managing both direct and indirect teams.
- Proven ability to lead change initiatives and successfully deliver projects within scope, budget and timelines.
- Experience coordinating cross-functional teams, including operational, merchandising, shopfitting and project resources.
- Strong stakeholder management skills with the ability to influence and collaborate across all levels of the business.
- Excellent planning, scheduling and resource management capability.
- Strong analytical and problem-solving skills with the ability to identify risks and implement effective mitigation strategies.
- Experience working in a supermarket, retail or similarly fast-paced operational environment is highly regarded.
- A commitment to safety, compliance and continuous improvement.
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