Payroll Analytics & Performance Lead

 Coles Supermarkets  Melbourne, Sydney, Brisbane 

Requisition ID: 32551 

Employment Type: Full time 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


We’re a diverse bunch and we authentically celebrate this at Coles Group. Our People & Culture team work hard to create an inclusive workplace driven by support and empowerment. Working across our Centres of Excellence, P&C Central and Business Partnering, we focus on bringing out the best in our people, making their lives easier through better experiences, helpful tools, innovative tech and ongoing career opportunities.  


About the role 

We have an opportunity for a Payroll Analytics and Performance Team Lead to join our payroll team. Working across all the brands within Coles Group, this role will identify and drive improvement opportunities across our payroll landscape through modelling and analytical tools.


Reporting to the Head of Payroll Governance and Compliance your key accountability is to drive continuous improvement across the payroll landscape with a focus on data led decisions to drive optimisation, strong controls and reduction in our overall risk profile.


This role can be based in Victoria, Queensland or New South Wales. We are open to discussing a 4 day work week arrangement and a new year start for this role.


Other ways to make an impact

  • Review data (e.g. query data, errors) to identify opportunities for improving payroll outcomes (through Central Payroll or Outsourced), and to utilise current data analytics tools and modelling to enable data driven decision making. 
  • Design and execute optimisation solution plans to address the root cause of payroll performance issues
  • To explore and execute new and creative ideas to continuously evolve and improve the payroll landscape through robust Payroll data modelling and data analytics practices
  • Manage identified payroll performance risks accordingly and report / escalate risks to appropriate stakeholders as required
  • Review payroll performance risks and prioritise high risk issues to enable efficient and effective resolution
  • Own relationships with internal stakeholders to understand pain points across the end-to-end payroll process and actively identify opportunities for process improvement and efficiencies
  • To build and maintain deep knowledge of the payroll and T&A landscape (e.g., systems, processes and controls) to enable understanding of interdependencies across these elements


Good things you’ll need

We’re looking for an analytics and insights lead with strong understanding of payroll operations or compliance environment. You are passionate about data informed decision making and using insights to drive continuous improvement.


You’ll also need

  • Proven experience in a payroll processing environment in a complex retail environment
  • Exceptional knowledge of data analytics process, from data understanding, cleansing, transformation, interpretation and data storytelling and presentation
  • Proven experience using the following tools - Alteryx, ACL, R, Python, Qlik Sense, Power BI and SQL Server
  • A problem-solving and continuous improvement mindset with strong understanding and experience with data analytics tools
  • Demonstrated experience in interpreting complex industrial instruments including Modern Awards and Enterprise Agreements (EAs)
  • Experience in identifying and resolving compliance risks and adopting a continuous improvement approach
  • High attention to detail, organisation and planning skills and ability to work in a fast-paced environment
  • Strong stakeholder skills with the ability to partner and influence at all levels and communicate complex, technical information to a range of stakeholders in an easy-to-understand manner #LI-PC


Why Coles?
We’re committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands (including 5% off at Coles supermarkets!), there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.

Coles Group is an endorsed employer for all women. See our range of benefits and policies directly at WORK180: Coles Group – Work180 Endorsed Employer

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at www.careers.colesgroup.com.au > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.