Product Manager

 [[cust_CareersBrand]]  Hawthorn East 

Requisition ID: 52469 

Employment Type: Full time 

Good things start here

This could be the very first step towards an exciting new career with us – a fresh beginning. At the Coles Group, these are moments we live for.

Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a team of 120,000 people and an iconic portfolio of Australia’s most trusted brands, we’re perfectly positioned to turn a promising start into a whole lot more.


About the role

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation – the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation – today and tomorrow.


Our eCommerce function is currently going through an exciting period of transformation and growth and as part of that growth we are looking for a Product Manager to join our team. You will be working in the fun and fast paced Digital Product team at Coles. As a Product Manager, you will be responsible for creating and roadmap for their product squad that delivers high quality customer experiences and improves business metrics. If you are interested in being part of a major digital transformation and want to contribute to the future of digital retailing at Coles, then do apply now.


Please note we are open to considering candidates based anywhere in Australia.


What you’ll be doing:


As a Product Manager, you will be responsible for creating and roadmap for their product squad that delivers high quality customer experiences and improves business metrics. 


You’ll also:


  • Utilise OKRs to define objectives and key success measures for their squad
  • Define backlog with their Squads, partner with the crew lead to ensure the backlog aligns with the business and product strategies
  • Frame product backlog in context of bigger picture and larger product roadmap
  • Manage and prioritise backlog to deliver on their quarterly objectives and key commercial outcomes
  • Be accountable for the results (customer/business outcome) of their squad
  • Be familiar with top level inputs & metrics in order accurately identify problems


Good things you'll need:


  • Extensive experience as a Product Manager or in a similar role
  • A consistent history of delivering measurable results for both users and the business
  • Experience supporting digital channels in large, complex organisations; experience working in a digital-first organisation with a strong customer-centric focus
  • Experienced in communicating and rationalising product design decisions
  • Experience working in fast paced environments and comfortable with change
  • Skilled in working collaboratively with engineering, design and marketing
  • Experience with native mobile applications and retail / ecommerce products is desirable


Given the state/ territory of the position you are applying for, and to enable Coles to provide a safe environment for its team members, there may be a requirement for you to receive a COVID-19 vaccination before commencing work for Coles, unless you are medically exempt.

Given this, you will be required to disclose your COVID-19 vaccination status as part of your application for employment with Coles. You may be required to provide further evidence of vaccination status as part of your application.

Why Coles?
You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates your success. We’ll invest in you and your career with best practice training, development, and leadership programs. You’ll also receive fantastic team member discounts across our supermarkets and brands.

As part of our focus on achieving a gender balanced workforce, we belong to the WORK180 network as an endorsed employer for women. Our commitment to helping all women thrive in the workplace includes initiatives such as our recently updated parental leave policy, flexible working options and our Employee Assistance Program.

You can explore all this and more at our Coles Careers website. 

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs – so reach out to us at > Careers for everyone > Disability employment.

We’d love to meet you
If you have the skills, experience and motivation to succeed in this role, please take the next step and submit your application.